Privacy

Introduction

lotsofclassics.com is a trading name of LOTS OF CLASSICS LIMITED - 13200232

We are authorised and regulated by the Financial Conduct Authority, firm reference number:

LOTS OF CLASSICS LIMITED

We are registered in England and Wales, Company Number: 13200232

Our registered address is:

Unit 2c Otley Mills
Otley,
Leeds,
West Yorkshire,
England
LS21 1QS

Your privacy is important to us, and we are committed to keeping our information secure and managing it in accordance with our legal responsibilities under applicable data protection laws.

This Privacy Statement (together with our Cookie Policy and our Website Terms and Conditions) set out the basis upon which: we will process personal information that:

is collected from you when you apply for and/or express an interest in a product or service;
we obtain during the provision of that product or service;
is provided to us through Lots of Classics (“Website”), over the phone or through social media.

Please read this Privacy Statement carefully as it contains important information to help you understand our practices regarding any personal information that you give to us.

By accessing, browsing or otherwise using the Website, you confirm that you have read and agree to this Privacy Statement.

What information we collect

We may collect personal information (which means any information about an individual whose identity is apparent or can be reasonably ascertained from such information) from you in connection with a subscription to us, including:

Your name,
Telephone number,
Email address
IP addresses
Car preferences

How we collect your information

We may collect information provided in connection with the following activities:

If you subscribe to us
Where you provide information to us on our Website, in writing, through social media, or over the phone (including via call recording)
If you request information or assistance from us
If you make a complaint
Use of the features of the Website that may be offered from time to time, and may require such information in order to utilise the feature

Lawful Basis For Processing

Four lawful bases have been defined for the processing of data:

Consent

Consent to the processing of personal data for one or more specific purposes are outlined in detail within this privacy statement. However, in summary they include:

For marketing activities

Legal Obligations

Processing is necessary in order for lotsofclassics.com to adhere with legal and regulatory obligations. These obligations include, but are not limited to:

HM Government for money laundering and financial crime prevention;
Financial Conduct Authority (FCA) to evidence robust system and controls;
Information Commissioner’s Office (ICO) to evidence appropriate technical arrangements for the processing and control of data

Legitimate Interests

Processing is necessary to enable lotsofclassics.com to develop and improve product offering. Any data held for this purpose will be pseudonymised and retained only for the purpose of improving product and service offerings and will not be used for any other purpose including communicating directly to you as an individual data subject.

Depending on the continuing relationship with lotsofclassics.com, ordinarily all four legal bases for processing will apply and lotsofclassics.com will not use personal data for any other purpose than written within this Privacy Statement.

Use of your Information

Four lawful bases have been defined for the processing of data:

Service Provision and Internal Processing

to provide the product or service
to confirm, update and improve our customer records
to troubleshoot problems with the Website or mobile application, or to customise your experience on the Website or mobile application

Management of Relationship

to manage, analyse, understand and develop your relationship with us
to inform you about improvements to the Website
to keep you informed of any of our other/new products and services and identify and market products and services that may be of interest to you, where you have chosen to be made aware of this

Queries/Problems

to respond to any queries or complaints that you raise
for training purposes and to enhance or review the service we provide or have provided to you
to conduct statistical analysis and research (where possible using anonymised data)

Legal Obligations

to prevent, investigate and prosecute crime, fraud and money laundering; for auditing purposes;
if we are obliged to disclose information by reason of any law, regulation or court order;
A record of any fraud or money laundering risk will be retained by the fraud prevention agencies and may result in others refusing to provide services or employment to you. If you have any questions about this, please contact us on the details provided

General

both we and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime
to process your personal data on the basis that we have a legitimate interest in preventing fraud and money laundering, and to verify identity, in order to protect our business and to comply with laws that apply to us. Such processing is also a contractual requirement of the services or financing you have requested;
fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years;

Other

to transfer information to any entity which may acquire rights in us;
for any other purpose to which you agree

How We Might Share Your Information

The third parties with whom we may need to share personal information to help us provide services and products to you are detailed within this section.

Other

Our subsidiaries or affiliates, for the purpose of managing our customer relationships, administering our business and to provide you with information about other products and services which might be of interest to you;
Service providers who need to know the information in order to provide us or you with a product or service (including our third party service providers who process information on our behalf to help run some of our internal business operations including email distribution, electronic signature processing, storage of customer documentation, IT services, customer services and for data analytics (using anonymised data));
Law enforcement bodiesin order to comply with any legal obligation or court order.
Third parties for the purpose of validating and assessing fitness and propriety in connection with any application for employment.
Entities who may or do acquire any rights in us for the purpose of a business sale or reorganisation;
co.uk business advisors,for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations

Retantion of Your Personal Information

The personal information that you provide will be retained by us in accordance with applicable laws. However, in accordance with our lawful basis, data will only be retained in line with our stated policy approach and only be used for the purposes detailed, any marketing activity will only be undertaken where we have your consent, following the conclusion of your relationship or employment with lotsofclassics.com or its subsidiaries and trading styles. Where the information is retained under our legitimate interest’s basis, personal data will be pseudonymised and held securely and will not be used to contact you directly or for marketing purposes.

Our retention policies are aligned to individual rights and freedom and any request under those rights will be met in accordance with our stated lawful bases or obligations.

Sensitive Personal Data

Sensitive personal data includes information about an individual's health and other categories of personal information which are closely protected (e.g. criminal convictions). We do not generally process such information, unless you have voluntarily provided that information to us (for example, where you have notified us of a health issue).

You agree that, to the extent that you have provided us with sensitive personal data, you provided it voluntarily and agree that we can use any sensitive personal data that you provide us to deliver products or services to you and/or determine your fitness to avail yourself of our products or services. Where possible we shall seek to minimise the collection and use of such sensitive personal data.